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Princess com booked guests3/18/2024 Thereafter, cancellation fees are per the normal schedule (i.e. This program expires 72 hours prior to midnight on the day of commencement of the package or embarkation date, whichever is earliest. This program is not trip interruption insurance and only covers cancellation fees and guest’s baggage while on the cruise, cruisetour or Cruise Plus. *General Terms & Conditions: Cancellation fee waiver and baggage protection are available in a single package only and cannot be purchased separately. The At-Ease Waiver is available to residents of the state of New York and international markets including Puerto Rico, Mexico and the Province of Québec it’s not available to the remainder of Canada, Australia, New Zealand and the United Kingdom. The program is not available for bookings made within final payment period and is not refundable under any circumstances, once paid. This program must be paid for with the deposit and cannot be added at a later date. This is in excess and additional to baggage limits detailed in the cruise contract. In the case of Cruise Plus hotel packages or cruisetour, notice must be received at least 72 hours prior to midnight on the commencement of the package date or the embarkation date, whichever is earliest.īaggage protection - If a guest’s own baggage is lost or damaged during the course of their travels with Princess (including cruise only, Cruise Plus, cruisetour and Princess transfers) they may claim reimbursement of up to $500 per person. This program is not trip interruption insurance and only covers cancellation fees and guest’s baggage while on the cruise, cruisetour or Cruise Plus.* A guest is not required to purchase the waiver program and is free to purchase travel insurance offered by an outside party.Ĭancellation fee waiver - Upon purchase of the non-refundable At-Ease Program, no cancellation fees will be assessed for a guest’s cancellation of the trip for any reason, provided that Princess Cruises is notified by telephone or in writing at least 72 hours prior to midnight on the guest’s scheduled departure date from the embarkation port. The program offers a cancellation fee waiver as well as baggage protection in a single package, as neither may be purchased separately. Also, verify that your passport details and emergency contact information are complete and correct.įor peace of mind, Princess Cruises® offers guests from select markets the At-Ease Waiver Program. If the name does not match, it's important you contact your Travel Advisor or the Princess Reservations Department at 1-800-PRINCESS (1-80) to correct this information. When you enter your personal information and upload your travel documents in the app make sure your name appears in your OceanReady® Profile exactly as entered in your passport. Before you leave for your cruise, you can print your luggage tags from Cruise Personalizer. Visit Cruise Personalizer® to book flights and transfers, reserve shore excursions and make spa appointments, and purchase any packages if they are not already included in your booking. Guests who don't complete all of the above steps in the app will access the Blue Lane for check-in, where our Navigators will help ensure all steps are complete and issue guest Medallions. Medallions will be available for pick-up at the terminal if one was not mailed to you. *Currently, only available for shipping to addresses within the United States and Puerto Rico. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: Download the Princess® Cruises App to complete the OceanReady® steps before you sail. It all begins with the Medallion®, a quarter-sized device that never needs to be turned on or off. Princess® MedallionClass makes cruising effortless. Get ready for your Princess Cruise with the OceanReady® steps
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